Privacy Policy
Last Updated: July 3, 2025
1. Information We Collect
We collect information you provide directly to us, including:
- Name and contact information (email, phone number)
- Date of birth (to verify age requirements)
- Location preferences
- Gaming and rewards program participation
- Communication preferences
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Send promotional communications (with your consent)
- Manage rewards programs
- Comply with legal obligations
- Ensure responsible gaming practices
- Communicate important updates about our locations
3. Marketing Communications
With your explicit consent, we may send you:
- Email newsletters with promotions and events
- SMS messages with exclusive offers
- Birthday and special occasion offers
- Updates about new services or locations
You can opt-out at any time by:
- Clicking "unsubscribe" in any email
- Replying "STOP" to any text message
- Contacting us directly at any location
4. Information Sharing
We do not sell, rent, or trade your personal information. We may share your information only:
- With service providers who assist in our operations
- To comply with legal obligations or valid legal requests
- To protect the rights and safety of our business and guests
- With your consent
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal requirements. You may request deletion of your information at any time.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Lodge a complaint with regulatory authorities
8. Children's Privacy
Our services are not intended for individuals under 21 years of age. We do not knowingly collect personal information from anyone under 21.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have questions about this privacy policy or our data practices, please contact us at:
Joliet Location: 815.744.6500
Lansing Location: 630.783.8253
Evergreen Park Location: 708.400.7226